Customers

Horizon Energy is an electricity distribution company.  This means that we own the power lines and make sure that electricity flows through the network, but we do not sell electricity.  To find out more see Who Does What.

Our customers are any person or organisation that connects to our network. We normally don’t have any formal relationship with the energy end user apart from during the time of first connection.  However, the end user is required to ensure that the conditions of use are adhered to at all times while supply is taken, in order to ensure that the service quality to other users is not affected.